Charlotte, NC · Independent Dental Practices
Your practice is losing patients every single day. Here's how to stop it.
Prophy handles every patient touchpoint — from the first missed call to the
6-month recall reminder — so your front desk can focus on the patients
standing right in front of them.
30%
of appointments are no-shows
industry average
40%
of patients never return for recall
industry average
60s
is all it takes to recover a missed call
The Problem
📵
Missed Calls
Every unanswered call is a patient who books with your competitor. Your front desk can't be everywhere at once.
🚫
No-Shows
Empty chairs cost $200–$500 each. Manual reminder calls don't scale, and patients forget without consistent follow-up.
📉
Lost Patients
Patients who don't hear from you after 6 months choose whoever reaches them first. That's usually your competitor.
The Patient Journey — Fully Automated
Instant Response
Within 60 sec
Booking Confirmed
Immediate
3 Reminders Sent
72h · 24h · Day-of
Post-Visit Follow-up
2 hrs after visit
Review Requested
24 hrs after visit
Recall & Winback
6 months · auto
What You Recover
↓60%
No-Shows Recovered
Three-touch reminder sequences — SMS at 72h, 24h, and morning-of — cut no-shows by more than half. For a practice seeing 150 patients a month, that's $3,000–$5,000 recovered monthly in lost chair time.
↑3x
Lapsed Patients Reactivated
Automated recall sequences catch lapsed patients at exactly the right moment. A practice with 200 lapsed patients typically recovers $4,500+/month in reactivated appointments — before a competitor reaches them first.
+12/mo
5-Star Reputation Built
Post-visit review requests sent when satisfaction is highest. 12 new reviews a month drives new patient inquiries worth $1,000+/month in first-visit revenue — and only happy patients ever get asked.
How It Works
1
Live in 30 minutes
We configure everything to your practice — your name, your providers, your services, your voice. Nothing generic.
2
Zero new software to learn
Works with your existing calendar, phone number, and patient management system. No new software to learn.
3
You are always in charge
Any reply that needs a human — a complaint, a clinical question, anything unusual — routes to you instantly. The system handles the routine; you handle the relationships.
4
One number every Monday morning
Every Monday: leads captured, appointments booked, no-shows prevented, reviews earned, patients recalled. One number to watch.
Real Results · Real Practices
$4,600
recovered in month one
"Before Prophy, our front desk was buried — chasing recalls, managing no-shows, trying to follow up with patients who fell off the schedule. It was overwhelming. Within the first month of using Prophy, we recovered $4,600 in revenue we would have lost entirely. The day-to-day admin load is lighter, and our patients are actually coming back."
Madison Dental Associates
Independent Family Practice · Madison, FL
Verified Prophy Client
$10,000
recovered in Q2
"We had operational pain points we'd been living with for years — missed calls, lapsed patients, front desk burnout. Prophy addressed every single one. By the end of Q2 we had recovered $10,000 in revenue that had simply been falling through the cracks. It changed how we think about patient communication entirely."
Independent Practice Owner
Charlotte Metro Area · Name Withheld by Request
Verified Prophy Client
Every week without Prophy is another week of missed calls,
empty chairs, and patients choosing your competitor.
Take The Next Step
This is your practice
at full capacity.
Every missed call recovered. Every no-show interrupted before it costs you a chair. Every lapsed patient back before your competitor reaches them first. Prophy automates your entire patient communication workflow — 24 hours a day, without adding a single task to your front desk.
Practices your size recover $3,000–$8,000 in the first 30 days. Book 20 minutes and we'll show you the exact number for yours.
All patient communications are HIPAA-compliant. Messages contain scheduling information only — no clinical or diagnostic content.
Every contact includes opt-out. STOP requests honored immediately and permanently.